Sales Support Associate

**This position has been filled**

Job Title: Sales Support Associate

Reports to: Sales Director

Overall responsibility

Coordinate sales support processes, implementations and other sales support activities. Provide liaison for Sales with Services Department/Logistics.

Key areas of responsibility:

  • - Provide implementation support and deliveries via on-site, web and phone with new and existing accounts;
  • - Review completeness, approve & submit sales account paperwork to relevant divisions;
  • - Field product and process questions from sales, and coordinate interaction with internal departments when necessary to gain more detailed answers/ resolutions;
  • - Assist with Request for Proposals/Tenders (RFP/RFT’s);
  • - Document and maintain current sales and field support policies, procedures and contracts;
  • - Ensure and update sales website completeness and support content in conjunction with Marketing Dept;
  • - Support sales executives’ efforts and coordination with HQ as needed.
  • - Processing sales orders with a high degree of accuracy.
  • - Building key relationships across all company departments.


Main Interaction with

  • - Support departments
  • - Logistics/Service
  • - All department managers

Term of employment / Compensation
3 month fixed term / salary commensurate with experience

Qualifications

  • - Sales support experience or recent graduate in a business related field.
  • - Implementation and training experience.
  • - Ability to communicate clearly and concisely, both verbally and in writing to technical and non-technical clients.
  • - Strong time management and organisational skills with the ability to prioritise tasks.
  • - Proficient with administrative software (MS Word, PowerPoint, Excel, etc.
  • - Experience with Salesforce Automation and/or CRM software.
  • - Problem solver with a strong sense of customer service.
  • - Ability to create, modify and distribute marketing materials for clients.
  • - Experience of working in a fast-paced environment.
  • - Accuracy and attention to detail.
  • - Proactive individual with strong interpersonal skills

To apply for this position please email: [email protected]