Sales Support Executive

Job Title: Sales Support Executive 

Reports to: Sales Director

Overall responsibility
Coordinate sales support processes, implementations and other sales support activities. Provide liaison for Sales with Services Department/Logistics.

Key areas of responsibility:
• Provide implementation support and deliveries via on-site, web and phone with new and existing accounts.
• Maintain and administrate Salesforce CRM package.

• Review completeness, approve & submit sales account paperwork to relevant divisions.
• Field product and process questions from sales, and coordinate interaction with internal departments when necessary to gain more detailed answers/ resolutions.
• Assist with Request for Proposals/Tenders (RFP/RFT’s)
• Document and maintain current sales and field support policies, procedures and contracts.
• Ensure and update sales website completeness and support content in conjunction with Marketing Dept.
• Support Sales Executive’s efforts and coordination with HQ as needed.

Main Interaction with
• Sales teams
• Support departments
• Logistics/ Service
• All department managers

Term of employment / Compensation
• Full Time Position

Qualifications (minimum of 2 years experience)
• Sales support experience
• Experience with Sales Force Automation and or CRM software
• Implementation and Training experience
• Ability to communicate technical/product information to both a technical and nontechnical audience
• Proficient with administrative software (MS Word, PowerPoint, Excel, etc
• Strong sense of customer service
• Good organisational, communication, interpersonal and administrative skills
• Ability to create and modify marketing materials for clients
• Accuracy and attention to detail
• Proactivity
• Native English speaker

To apply for this position please email: