Reliable Printing, Real Results: BWG’s Experience

“We are now 13 years into our contract and have halved our annual bills. The Managed Print Solution provided by BSR means they know toner levels and service requirements before we do. Downtime of machines is a thing of the past!

Our IT Helpdesk receives no more calls regarding printer problems, freeing up their time to deal with important issues. I have nothing but positive things to say about Bryan S Ryan, they have delivered on all aspects of the agreement and have taken ownership of everything.”

Brian Fleming - Central Billing and Affinity Programme Manager of BWG

Challenge

BWG Foods faced an ageing, mixed-brand printer fleet with high costs, poor performance, and no remote monitoring.

Staff relied on personal desktop printers, leading to a complex procurement process and inefficiencies."

Solution

✅ Complete technology refresh across all locations

✅ Streamlined Kyocera fleet for lower costs & better management

PrintAnista enables remote monitoring & automated toner replenishment

Papercut software enhances security & reduces waste (23% reduction)

✅ Remote workers can print securely from home

✅ Greener, carbon-neutral devices with lower running costs

BWG now enjoys improved efficiency, cost savings, and a simplified print process